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facebook messenger from today I'm unable to send Voice messages

  • 9 replies
  • 2 have this problem
  • 1 view
  • Last reply by Al

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From today 4 march when I try to record a voice message on chat from facebook appear an error saying an error as occurred. On Chrome it work, from facebook app it work

I even tried other facebook ids and firefox profiles and ever the same. Even disabled the anti popup ublock

In all case I haven't added any conf or adon or other inside firefox, I use same conf as ever and from many years.

Today messages from microphone in chat does not work and facebook say an error occurred Is written in italian but say what I said

From today 4 march when I try to record a voice message on chat from facebook appear an error saying an error as occurred. On Chrome it work, from facebook app it work I even tried other facebook ids and firefox profiles and ever the same. Even disabled the anti popup ublock In all case I haven't added any conf or adon or other inside firefox, I use same conf as ever and from many years. Today messages from microphone in chat does not work and facebook say an error occurred Is written in italian but say what I said
Attached screenshots

Chosen solution

I SOLVED FROM MYSELF IT: https://github.com/nextcloud/spreed/issues/3323 here is the solution

The problem seems to be Firefoxes resistFingerprinting flag.

If you go to about:config in Firefox, and set the flag privacy.resistFingerprinting to true, the issue arises. ✔️ Solution

Read this answer in context 👍 1

All Replies (9)

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as last ublock is even on chrome and chrome works to send voice messages

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You can check for issues with Total Cookie Protection.

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
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I used RESOLUTION MODE but nothing change I even tried to uninstall all addons (3) (easy to reinstall) but not change chache and cookies first thing I tried but not change not change even if I create another profile

for a second happear the blue bar count seconds while recording but immediatelly disappear and arrive error as in image

              • On other websites microphone works

Is a way to go back to version 124.0.1 ?

23:11:00.870 ErrorUtils caught an error:

AudioContext.createMediaStreamSource: Connecting AudioNodes from AudioContexts with different sample-rate is currently not supported. [Caught in: caught error in module a [from MWPThreadIsPage.react] (base)]

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs. sWAMeznKjnc.js:70:574

Modified by Al

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23:11:00.870 ErrorUtils caught an error:

AudioContext.createMediaStreamSource: Connecting AudioNodes from AudioContexts with different sample-rate is currently not supported. [Caught in: caught error in module a [from MWPThreadIsPage.react] (base)]

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs. sWAMeznKjnc.js:70:574

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Chosen Solution

I SOLVED FROM MYSELF IT: https://github.com/nextcloud/spreed/issues/3323 here is the solution

The problem seems to be Firefoxes resistFingerprinting flag.

If you go to about:config in Firefox, and set the flag privacy.resistFingerprinting to true, the issue arises. ✔️ Solution

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You can use fingerprinting protection with an exception for AudioContext:

privacy.fingerprintingProtection = true 
privacy.fingerprintingProtection.overrides = +AllTargets,-AudioContext


If a site is broken by fingerprinting protection, you can disable Tracking Protection for the site.

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I found that with this settings does not work inline copy and paste of immages inside web whatsup but works inside facebook chat. So or voice messages or immages inside whatsup hmmmmmm

I even tried with privacy.fingerprintingProtection.overrides = +AllTargets,-AudioContext but whatsup still not work if I change privacy.fingerprintingProtection = true

unable to find Report a broken site inside browser, I followed guide but not found where to report facebook.

hmmm as not said for whatsup, done more checks and photos are posted well , only immages captured from LIGHTSHOT app https://app.prntscr.com

Modified by Al

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as 17 april 2024 new version 125.0.1 has been applied I tried to remove customizations as here solved and continue to work fine even without privacy.fingerprintingProtection = true

In all case I see no configurability on this new system and even can't be put OFF.

I find this really not good in a spread world of computers and needs.

Things like this let users to move to other browsers.

please adjust visibility and configurability on privacy.fingerprintingProtection

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@mozilla