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New Computer

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  • Last reply by James

Charlie
Charlie

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

All Replies (6)

Charlie
Charlie Question owner

Thank you. I have already tried points 1,2, and 5 but no success. I'll give the others a try.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Also try downloading a different version of Firefox or Waterfox.

Charlie
Charlie Question owner

Different version? I assumed that the version I downloaded yesterday was the latest and greatest.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Different as in Dev, Beta, or Nightly.

Charlie
Charlie Question owner

Thanks for the help but it looks like I may need to connect with Mozilla Support.

James
James
  • Moderator
  • Top 10 Contributor

Charlie said
Thanks for the help but it looks like I may need to connect with Mozilla Support.

This is a thread on the Mozilla Support Forum. There is no direct support by chat, email or phone.

The poster Mike was copy+pasting rather outdated responses from a AI chat bot.