Thunderbird won't copy messages with attachments to "sent" folder.
This is a recent issue. If I send an email with no images and no attachments, it copies the email into my "sent" folder with no problem.
If I send an email with even a small attachment...it sends the email, but "times out" copying the message to the sent folder.
I've checked the account/server settings, they are exactly as recommended. I've changed the sent files to "other"...no difference. I deleted and reinstalled Thunderbird...no change.
Ideas?
All Replies (9)
This might be a network problem. My suggestion for now is to have sent messages go to a folder on PC.
That's the problem....it's having problems saving to a folder on the PC. I've not had this problem in the past This happened after an update. Why it would timeout copying to a folder on my PC doesn't make sense. There is a copy on my providers website in the "sent" folder if I want to retrieve it...it just won't save to the PC. I'm not seeing this problem on other family's computers.
I am confused. You state that the message is on sent folder online, so why are you also wanting to save on PC? My inference was that the message was not being saved.
The idea is to see my "sent" messages in Thunderbird...and not have to sign on to my provider account to use its email interface. Otherwise, I would not even need Thunderbird. I could just sign into my provider account and just use their email tool...but I don't want to do that. Bottom line....Thunderbird is having problems saving any "sent" email with an attachment locally on my PC. It just times out....which doesn't make any sense.
Run Windows in safe mode and then see if messages with attachments copy as expected.
Look at your startup apps (bypassed in safe mode). It's probably your antivirus, such as AVG/Avast, that is scanning attachments and timing out. Disable any AV options for mail or add the TB profile folder as an exception/exclusion.
I don't have any Anti virus apps....but I'll look at some of the high impact ones and see if they are interfering somehow....thank you! : )
This has been a problem with Thunderbird for years. I have exactly the same. Not on one laptop but on all laptops. Occasionally it just shows 'copying message to sent folder' forever and when you hit cancel, then you see a retry button but that never ever works.
When inquiring, the common response is 'network errors' or 'configuration this and that' or 'antivirus such and so' because the developers are in denial but the only right solution is just to use Outlook. Outlook never has this problem.
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.