Thunderbird gets stuck in 'Copying message to Sent folder'
This happens on multiple installations on multiple separate laptops: a mail is sent but occasionally Thunderbird fails to save the mail to the 'sent' folder.
This happens especially when attachments are in the sent mails or the sent mails are a bit larger (> mB). The only option it to press 'cancel' and try again but retry NEVER solves the problem. The only thing to be done is discard the mail. There is an option 'Save' that does not save the mail. It's gone.
Legal documents that I sent to lawyers and that I absolutely need proof of. Stuck. Gone.
I recommend against using Thunderbird. It is outrageously bad. It is a thin excuse for a mail program. The type of software that worked ok in 2002, twenty years ago. Thunderbird is such an incredibly bad piece of unreliable garbage that it should be wrapped in a box, taken to a vulcano and thrown in there.
All Replies (5)
gmail account?
No, it's not a gmail account. It's a regular IMAP account that gives no problems with any other software. Most mails go out well but every now and then one just gets killed, especially when it has attachments.
Anyway, even if it would be a gmail problem, or a connection problem or whatever, the mail should be saved SOMEWHERE instead of just disappearing. My connection is good btw, never any problem with any other service. Switching to Outlook solved the problem.
My assessment is that Thunderbird is just not a viable product any more. It's something of the past. When a product fails in such a rudimentary way. It has one job. Send mail, save. It fails that.
This is a forum to help people, not a place to dump your gripes. You are blaming the wrong component to your problem. There is gmail and there is your internet provider. When sending messages with IMAP accounts, the email client must first, using the available network, upload the message and attachment to smtp server for recipient, and THEN must upload the message and attachment to the online sent folder. That's two uploads and is totally dependent on your ISP internet connection, not Thunderbird. if you regularly experience such issues, you would benefit by setting your sent folder to being a local folder. Thunderbird is an excellent email client, and the fact that are misinterpreting the cause is no reason to blame the messenger. Whatever email client you use, it must rely on the internet environment you provide. Take some ownership of this.
Gmail? Why would I be using gmail? I stated that I don't use gmail. Did you read my post at all?
All I wanted to say is this:
A when I use Thunderbird, I occasionally lose sent mails, on both my laptops and with multiple (non g-mail) accounts
B now I use Outlook this does not happen any more
Now, you can blame, isp's, network cables, distribution cables, carburator, headlights, oil level, pacemaker. I don't know about these things. I observe A and B. Even when in Outlook there is a connection problem, I don't lose my emails like that. Because Outlook is resilient and Thunderbird obviously not.
I just want:
1- to install a mail client 2- mail reliably
And clearly Thunderbird misses the mark. So unless you have a solution you're not really helping.
You are describing "if you lose emails, you can maybe try this-and-that". That's like saying "if it hurts when you blink, then try not blinking". Do you think in Outlook they make recommendations like that "yeah sir, sometimes you lose mails but if you wear a green hat and then swing a hoola hoop while singing the anthem, the problem should not happen any more". I'm glad to say Microsoft is more professional than that these days.
PS Oh, and sending the mail ALWAYS works. It's just the step 'saving to sent items' that gets stuck. If I would have an instable network then I would experience problems at both moments, but that's not the case. As I described.
Modified by Robert van Geel
What version of Thunderbird are you using? Issues with uploading send mail are not unheard of, but at least the last 2 major version have offered to save said mail to local folders. I wish you luck with outlook, I personally feel you will need it, I came to Thunderbird from Microsoft mail clients and it was not because I was a happy camper.