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  • Last reply by cor-el

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While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT

Please tell me what to do. I cannot find any reference to this message.

I have used Mozilla and Firefox for over 20 years now and thoroughly enjoyed it - but have never had and problems of this nature.

In case you need it my email is xxxxx@lola7.com

Thank you.

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT Please tell me what to do. I cannot find any reference to this message. I have used Mozilla and Firefox for over 20 years now and thoroughly enjoyed it - but have never had and problems of this nature. In case you need it my email is xxxxx@lola7.com Thank you. <i>(email address removed by moderator; please do not post personal information on a public website; [https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines Forum rules and guidelines])</i>

Modified by cor-el

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How are you trying to transfer this data ?

Try to use a removable UBS drive to transfer this data.