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You Tube disabled 12/7

  • 4 replies
  • 0 have this problem
  • 3 views
  • Last reply by Dianne

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today 12/7 YouTube visual stopped ... text still shows. Like MARY, it works fine in Chrome ... I can't see the response ... what happened today?

today 12/7 YouTube visual stopped ... text still shows. Like MARY, it works fine in Chrome ... I can't see the response ... what happened today?

Chosen solution

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check the Web Console for relevant-looking media messages.

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All Replies (4)

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Show the issue. smh

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Post a screenshot showing what's not working in Firefox and a pic of it working in Chrome.

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Chosen Solution

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check the Web Console for relevant-looking media messages.

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Thank you so much ... it's the "Ad Blocker" for YouTube that got me stuck.