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Can't login to certain websites

  • 7 replies
  • 3 have this problem
  • 49 views
  • Last reply by j.ea_p

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Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all cookies for a dozen times, disabled all extensions, started ff in that problem mode or whatever it's called and I still can't login to certain websites.

I type my login credentials, press "continue" and nothing happens.

I hate how much information Google gathers from their users but I used Chrome for five or more years and I never had this issue with their browser. Not once. Even now I constantly have to go back using Chrome because with it I have no issues logging in to the sites while on FF I just can't.

What is going on?

Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all cookies for a dozen times, disabled all extensions, started ff in that problem mode or whatever it's called and I still can't login to certain websites. I type my login credentials, press "continue" and nothing happens. I hate how much information Google gathers from their users but I used Chrome for five or more years and I never had this issue with their browser. Not once. Even now I constantly have to go back using Chrome because with it I have no issues logging in to the sites while on FF I just can't. What is going on?

Chosen solution

Try disabling Tracking Protection for the affected sites.

Disable any third-party antivirus or security software, in some cases you may need to uninstall them to stop them from interfering. Rebooting in Windows Safe Mode should neutralize them.

Are there any error messages in the Web Console (Ctrl+Shift+K) when login fails?

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All Replies (7)

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I am having the very same problem as well and when I try to login it just locks up my Firefox Browser and I have to go to Task Manager to stop the Firefox Process. I am having no trouble with Edge getting in. What is going on?

Don

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I can't edit the post but I forgot to mention I've tried to login to the sites while being logged in to the Mozilla account, and while logged off from it. So that does not do anything either

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Try changing secure DNS over HTTPS (DoH) to "Off" or "Increased Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

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Another reply (@Chin Yen) from AI.

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@Chin Yen's suggestions I've done already like I said on the post

@zeroknight this did not work either sadly

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Chosen Solution

Try disabling Tracking Protection for the affected sites.

Disable any third-party antivirus or security software, in some cases you may need to uninstall them to stop them from interfering. Rebooting in Windows Safe Mode should neutralize them.

Are there any error messages in the Web Console (Ctrl+Shift+K) when login fails?

Helpful?

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zeroknight said

Try disabling Tracking Protection for the affected sites. Disable any third-party antivirus or security software, in some cases you may need to uninstall them to stop them from interfering. Rebooting in Windows Safe Mode should neutralize them. Are there any error messages in the Web Console (Ctrl+Shift+K) when login fails?

I turned off the tracking protection and now it works.. I could of sworn I tried that before without it working, but maybe I didn't then. Thank you, it seems to be fixed now.

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