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Firefox only works in Troubleshooting Mode

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by DaniLueLoo

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I have cleared the cache, cookies and history. I can use Google Chrome just fine, but do not want to. They only way that I can get to any website is via Troubleshooting Mode. This is getting quite frustrating. I see that others are having the same problem. I use the Standard for browsing. This has been going on for a couple weeks. At first, I tried to get it to work by changing to No Proxy, it was working. Then it did not. I have read through what others are going through and they seem to have the same problem. There has to be some way to fix this. I even ran a complete virus scan that takes up to 10 minutes, and it did not find an issue, so I think this is a major bug on the Moz://a side. Any help would be greatly appreciated. You guys are the best!! Thank you.

I have cleared the cache, cookies and history. I can use Google Chrome just fine, but do not want to. They only way that I can get to any website is via Troubleshooting Mode. This is getting quite frustrating. I see that others are having the same problem. I use the Standard for browsing. This has been going on for a couple weeks. At first, I tried to get it to work by changing to No Proxy, it was working. Then it did not. I have read through what others are going through and they seem to have the same problem. There has to be some way to fix this. I even ran a complete virus scan that takes up to 10 minutes, and it did not find an issue, so I think this is a major bug on the Moz://a side. Any help would be greatly appreciated. You guys are the best!! Thank you.

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Firefox has no software to scan for virus that is a security software that does that or Addon security software that does that. And since it works in trouble shoot mode means you got Addon issue causing the problem. So your going to have to disable all Addon and turn each one and off til you find the problem one and remove it. That's what your going to have to do now otherwise it's a computer shop to resolve this problem.

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Thank you!!! It was my IVACY VPN! Thank you again. Now for a new VPN. Now my frustration should be all over. You guys are great. Hopefully this helps out so many others who have this problem.