Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MSN sometimes starts Firefox and takes over the home page

  • 3 replies
  • 2 have this problem
  • 16 views
  • Last reply by zeroknight

more options

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to www.startpage.com Computer HPZ2, windows 10. Security Norton; Malware bytes.

I am worried that my PC may have been hacked. Security scans don't show anything.

I don't ever want MSN: is it possible to fix the problem by blocking MSN; if so, how?

Thanks, Dmitri

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to www.startpage.com Computer HPZ2, windows 10. Security Norton; Malware bytes. I am worried that my PC may have been hacked. Security scans don't show anything. I don't ever want MSN: is it possible to fix the problem by blocking MSN; if so, how? Thanks, Dmitri

All Replies (3)

more options

Does it still happen with all your extensions disabled?

more options

Thanks Zeroknight,

I have the usual problem of diagnosing from occasional faults. If I turned them all off and nothing happened for the next month, it could be that nothing would have happened anyway. As the extensions are Norton, Malwarebytes and HP Wolf security, these aren't very likely sources of trouble!

As I will never use msn.com, is there some way to block it completely?

Dmitri

more options

Does it still happen if the default browser in Windows is set to something other than Firefox?