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I cannot access my email account.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Paul

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For some reason, I cannot access my email account. Previously, at various times it shows someone else is on my account. How can I prevent that also?

For some reason, I cannot access my email account. Previously, at various times it shows someone else is on my account. How can I prevent that also?

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Hi

This does not sound like an issue with Firefox. I recommend that you contact the support team for your email service provider and ask about seconfld factor authentication or "2FA" - this will help secure your email account.