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Delete Firefox Account Bug

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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I want to delete my Firefox account.

I go to the settings - profile - delete account - check the boxes on step 1 of 2 - go to step 2 of 1 and click delete.

That's simple, however when I do it says I have the incorrect password. I had just signed into the account so I knew what the password was.

I signed out, signed in again (no password issue). Repeated the deletion steps. Incorrect password came up so I was not able to.

I then reset my password just to be sure.

Followed the correct steps above multiples times yet it said the password was incorrect.

I have signed in and out and know that may password is not incorrect, it is only not working on this step and saying incorrect there.

How can I delete my account?

P.s. I feel as though it is most likely that I would be entering the incorrect password. I am not. I have checked this a dozen times now.

I want to delete my Firefox account. I go to the settings - profile - delete account - check the boxes on step 1 of 2 - go to step 2 of 1 and click delete. That's simple, however when I do it says I have the incorrect password. I had just signed into the account so I knew what the password was. I signed out, signed in again (no password issue). Repeated the deletion steps. Incorrect password came up so I was not able to. I then reset my password just to be sure. Followed the correct steps above multiples times yet it said the password was incorrect. I have signed in and out and know that may password is not incorrect, it is only not working on this step and saying incorrect there. How can I delete my account? P.s. I feel as though it is most likely that I would be entering the incorrect password. I am not. I have checked this a dozen times now.

All Replies (1)

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Try to login to the Firefox Account via this website.