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Credit card autofill doesn't work and doesn't appear in settings

  • 2 replies
  • 5 have this problem
  • 268 views
  • Last reply by K

I am using Firefox for windows on my laptop and I have this issue where it stopped filling in my credit card information. I tried to follow the steps of turning it on/off in settings, except no "Forms" or "autofill" appear anywhere in my settings, nor privacy & security. Going into config, it appears that form and autofill for credit cards are both switched on and available. My browser is updated and everything else seems in order. How do I fix this?

I am using Firefox for windows on my laptop and I have this issue where it stopped filling in my credit card information. I tried to follow the steps of turning it on/off in settings, except no "Forms" or "autofill" appear anywhere in my settings, nor privacy & security. Going into config, it appears that form and autofill for credit cards are both switched on and available. My browser is updated and everything else seems in order. How do I fix this?

Chosen solution

Credit card autofill only works in supported regions, you can see your current region by going to about:config in the address bar and looking for browser.search.region. You can force-enable experimental support by adding your two-letter country code to extensions.formautofill.creditCards.supportedCountries then restart the browser.

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All Replies (2)

Chosen Solution

Credit card autofill only works in supported regions, you can see your current region by going to about:config in the address bar and looking for browser.search.region. You can force-enable experimental support by adding your two-letter country code to extensions.formautofill.creditCards.supportedCountries then restart the browser.

zeroknight said

Credit card autofill only works in supported regions, you can see your current region by going to about:config in the address bar and looking for browser.search.region. You can force-enable experimental support by adding your two-letter country code to extensions.formautofill.creditCards.supportedCountries then restart the browser.

Thank you, I hadn't realized region might be an issue. Fixed it now!