Did Truist work with version 102.15.1esr in the new profile though?

You can see and manage your profiles by visiting about:profiles in the address bar. You will not be able to open your original profile in 102 since it is from a newer version.

I downloaded 102.151esr and have now lost all my settings bookmarks etc?? I had to set up a new profile when I did. How do I get back to original Profile?

You didn't backup your bookmarks?

Firefox 67 and newer use a dedicated profile for each Firefox installation and lock this profile to prevent other Firefox installations from using this profile.

• https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation

I tried logging in to Truist this morning.... et voilà! it worked. What is up with that?! Who did what, I'd like to know?!?!

@jdnovad What version of Firefox are you using?

118.0.1 64 bit latest version

Yep, same, 118.0.1

Just out of curiosity, I'd like to know how this issue was resolved. Was it Mozilla who updated Firefox, or Truist who updated their software? Will we ever know?

Today I saw my firefox browser update. I have seen several firefox updates in recent weeks. I tried Truist.com today and I got into my account. So I am thinking firefox updates was the cure. I spoke with Truist a week ago and they contnued to say it is Firefox problem. Since I can access Truist on any other browswer I chose I say it was a firefox issue.

Issue is resolved by Fire Fox.

You can test older versions with mozregression to identify the fix.

I have been dealing with this issue since 8-16-23. I am just happy it fixed.

Man, I'm glad I don't have to switch banks!

Does Fire Fox work for you now?

Does Fire Fox work for you now?

Yes, it does.