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keyboard not typing correctly in firefox only

  • 5 replies
  • 9 have this problem
  • 254 views
  • Last reply by stevewas

stevewas
stevewas
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keyboard not typing correctly in firefox only

keyboard not typing correctly in firefox only

Chosen solution

Could be a problem with your ZoneAlarm security software as we have seem in the past that its keyboard scrambling feature isn't working properly in Firefox. You can try to disable the ZoneAlarm anti-keylogger feature.

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All Replies (5)

cor-el
cor-el
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Chosen Solution

Could be a problem with your ZoneAlarm security software as we have seem in the past that its keyboard scrambling feature isn't working properly in Firefox. You can try to disable the ZoneAlarm anti-keylogger feature.

stevewas
stevewas Question owner
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Thank you Cor-el

cor-el
cor-el
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This could be related to blocking the icsak.dll in Windows 11 in 116 because it was causing crashes.

  • 1777960 - Crash in [@ TF_Notify] - Crash with ZoneAlarm Anti-Keylogger on Windows 11 22H2 when starting to type
Paul
Paul
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Hi

Thank you for your patience while we have been looking into this issue. We have issued an update to Firefox that is expected to fix this problem. Please make sure that you have version 116.0.2 of Firefox installed on your device.

For help updating, please see: https://support.mozilla.org/en-US/kb/update-firefox-latest-release#

Thank you.

stevewas
stevewas Question owner
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problem solved turns out it was zone alarms keylogger software turned it off.