This thread was archived. Please ask a new question if you need help.
Unwanted pop up video
ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. HOW DO I GET TO USE IT ON FIREFOX???? https://www.belovedhotels.com/cancun/beloved-playa-mujeres/?utm_source=dv360&utm_medium=paid_video&utm_campaign=brand_bpm_us&utm_content=dv360_brand_bpm_us_prs_video_proll_na_inm_varios_na_2301&utm_campaign_id=dv360_brand_bpm_us_prs_video_proll_na_inm_varios_na_2301&adfcd=1688589882.y96yaB5xY0Ck-ZWc2v4Iow.MjM2NjE4MywxODEzNzQx/
All Replies (2)
This is or could be malware installed from malware infected site or user clicked installed that cause this issue. You need to boot your system into Safe Mod with Networking and find the malware to possibly delete or remove it. There are online resource site that you need to search to remove malware popup and you need to be in Safe Mode with Networking in Windows to find those sites and remove the infection. Otherwise you need to take it to a computer shop to find and remove the malware if that's what it is installed. Chrome isn't the same Browser as Firefox-if that's what your comparing it to.