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reset password

  • 1 reply
  • 2 have this problem
  • 31 views
  • Last reply by techguy150

scraps6
scraps6

I cannot reset my Thunderbird password T/ bird froze last week. ...........My desk top is windows 10 , lap top is windows 11 and samsung mob. The phone now has email access. I cannot get emails using Thunderbird on my computers at all. I have always used T/bird . I am now on.version 102.12.00. My phone is back but not the computer nor laptop. I have tried clearing the cache. The new password will not hold I can add the new password and get mail in and that is it. I cannot send any mail . I am temporarily using Bigpond mail. Help please I am a senior lady going quietly batty trying to solve this issue. Judy B

I cannot reset my Thunderbird password T/ bird froze last week. ...........My desk top is windows 10 , lap top is windows 11 and samsung mob. The phone now has email access. I cannot get emails using Thunderbird on my computers at all. I have always used T/bird . I am now on.version 102.12.00. My phone is back but not the computer nor laptop. I have tried clearing the cache. The new password will not hold I can add the new password and get mail in and that is it. I cannot send any mail . I am temporarily using Bigpond mail. Help please I am a senior lady going quietly batty trying to solve this issue. Judy B

Modified by scraps6

All Replies (1)

techguy150
techguy150

Visit the website of your email provider (e.g., Gmail, Yahoo, Outlook). Look for a "Sign In" or "Login" option on their website and click on it. On the sign-in page, look for a "Forgot Password," "Reset Password," or similar option. Click on it. You might be asked to provide your email address or username associated with the account. Enter the required information. Depending on your email provider, you'll receive password reset instructions via an alternative email address, a mobile phone number, or you might be prompted to answer security questions. Follow the instructions provided by your email provider to reset your password. Once you've reset your password, open Thunderbird and update the password for your email account in Thunderbird's account settings. To do this, go to "Tools" (or "Options") > "Account Settings" > select your email account > update the password field. Save the changes, and Thunderbird should now use your new password to access your email account.

Regards, TG