Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

Unitron hearingaids play Windows sounds but not firefox video. Works ok in Chrome.

Simson FireFox replied
Simson FireFox

After searching and only finding old outdated post of other subjects. This is unique to hearing aids Bluetooth connection. I can hear from my hearing aids the sound made by windows but even with the sound setting pointing to the hearing aids no sound from a Firefox video. Must be the player problem. I don't know. Does the player need to be upgraded?

After searching and only finding old outdated post of other subjects. This is unique to hearing aids Bluetooth connection. I can hear from my hearing aids the sound made by windows but even with the sound setting pointing to the hearing aids no sound from a Firefox video. Must be the player problem. I don't know. Does the player need to be upgraded?

All Replies (4)

Why the hell can't I edit my comment?

Chosen Solution

The problem was as stated in other help articles. Set Firefox in Advanced Sound settings and make both settings to default/default.

You can find "Edit this question" under the "Question Tools" menu in the sidebar. For a reply, "Edit this post" is in the three-dot menu next to a reply.

I must not have been logged on. That's why no edit and was not in the 3 dot menu. Thank You though.