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thunderbird email

  • 2 replies
  • 1 has this problem
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  • Last reply by Wisewiz

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I downloaded thunderbird AND AM CONTRIBUTING, BUT IT WON'T START! what do I do?

I downloaded thunderbird AND AM CONTRIBUTING, BUT IT WON'T START! what do I do?

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Please share the error messages and we'll try to assist. I regret you are having difficulties.

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Helen,

If you can spare a few minutes, please watch the video here:

https://support.mozilla.org/en-US/kb/installing-thunderbird-windows

That should help you. Perhaps if you start over again, and complete the installation correctly, the program will run as you expect it to.