Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird email

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by Wisewiz

more options

I downloaded thunderbird AND AM CONTRIBUTING, BUT IT WON'T START! what do I do?

I downloaded thunderbird AND AM CONTRIBUTING, BUT IT WON'T START! what do I do?

All Replies (2)

more options

Please share the error messages and we'll try to assist. I regret you are having difficulties.

more options

Helen,

If you can spare a few minutes, please watch the video here:

https://support.mozilla.org/en-US/kb/installing-thunderbird-windows

That should help you. Perhaps if you start over again, and complete the installation correctly, the program will run as you expect it to.