Thunderbird Support Forum

Hi, I have been using Thunderbird for 5 years now, and like it a lot. But I have a problem now.....

My Thunderbird App link suddenly became unlinked. After searching *thunderbird*.exe there is no Thunderbird.exe file on my computer now. I searched this forum with "Reinstall" and the most recent relevant one said all folders and contact lists would update, and I just download the app and follow the steps.

Then when I download and it says I have a new profile. Then the one "What are my Options" is: Do nothing.

Please give the link to the clear instruction, or advise the steps to retrieve my folder structures, contacts, and have the program connect to my yahoo email accounts (same as before). Thanks!

Suggested improvement... It would be very useful to have the forum search engine to be able to refine searches, instead of expand searches: Example: Search "reinstall" get over 100 results. "How to reinstall" gets over 700 results and most not relevant to reinstall. Maybe my thinking is wrong. Thank you.

I downloaded the latest Beta version of Thunderbird the day it was released. I have used Thunderbird as my preferred mail client for two years and have updated it twice with no issues. This latest version does not recognize my existing profile and will not import my contacts, archives or passwords. I have been able to get it to send and receive on my primary e-mail account, but how can I get my old files back?

I have a Mac running Catalina. My Thunderbird got messed up and I deleted it and reinstalled it. My old Thunderbird had addresses broken into several subgroups that worked great. Now, all I can get is my entire address book alphabetically.

Where is the address book stored? What I want to do is go into my old profile, retrieve the address book and move it to my new profile.

I hope I made myself clear.

bold textTHUNDER BIRD Keeps crashing

Transferred the Local Folder Filters

I recently had to restore my iMac and now Thunderbird keeps crashing

In restoring my system I had to change my Apple ID password. But all the other programs except Thunderbird and Evernote appear to work ok.

The Thunderbird on my iiPadPro 12.9 still works but every time I start Thunderbird on my iMac the screen comes up and then crashes.

Originally after restoration my list of Local Files and Filters for my account did not transfer so we went on your site Moving a Thunderbird profile and followed the directions and now the Local accounts (178) are back but all the filters are gone, but they appear to be there for Local Folder but not the ones for my named account.

Hello,

I am trying to figure out if these are possible:

1. Install thunderbird addons via command line
2. Install thunderbird extensions by unzipping the xpi into a thunderbird directory

I installed the 64 bit version of Thunderbird (78.7.1) in an attempt to resolve a MAPI problem. It didn't resolve it and I need to return to the 32 bit version. I cannot seem to find a way to force it to install the 32 bit version.

Any help will be appreciated.

Mike

My computer hung in middle of automated installation of Thunderbird (?to 78.7?). Eventually, fed up with waiting I forced a "cold" restart, after which when I tried to run Thunderbird I got a failure message recommending me to reinstall Thunderbird. Using a browser, I found the website and selected download. Then when I try to run the download, it asks me to force a Windows restart to clear an older version, but when Windows comes back, the error message has not been cleared. I have downloaded, run and re-tried at least three, perhaps 4 times, and during these the version has gone from 78.7 to 78.8 ! How do I get out of this. You cannot email me because Thunderbird is not working! I need access to it to comminicate, and am worried that a drastic measures will loose my preserved live email (inbox and stored sub-directories) and my address-book (which gets use=referred to for nuch more than just email).

I copied all emails from an Old server to a New server using Thunderbird but somehow Thunderbird created duplicates. Here are the steps i did:

Thunderbird Setup Old server - setup Local Directory Thunderbird Setup New Server - setup Local Directory Switched to Offline mode, so working with all emails local copy. While in Offline, copy all emails from Old Server to New Server Switch to Online Thunderbird starts uploading all (local) New server emails to New Server End result: When in Offline mode, I have all emails in New Server (as expected) When I go into Online mode, I have all duplicates. Its seems I am then seeing all server and local copies of each email. How can I get rid of duplicates or get them to sync correctly?

A year ago I asked how to stop mozmsgs files being created. The answer worked. I have reinstalled Thinderbird in a new win 10 machine and these mozmsgs files are created.

I followed the advice from the previous reply, which was to untick the windows search box in Thunderbird, but that does not stop the moxmsgs files being created.

Hello my ISP migrated all mailboxes and switched them from POP3 to POP; and smtp in smtps I made the changes in each email address. They have been taken into account but I cannot view them in registered IDENTIFIERS; therefore I cannot receive emails because they are not recognized. What should I do ? if I recreate my addresses with these new parameters, will my messages, archives etc disappear. How to solve the problem ? Thank you for your help. in addition it would be good to have a space in FRENCH.