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A button in the webpage not responding

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

jitencrackit
jitencrackit
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When I checked a website and tried to sign up for their newsletter, I found the button isn't clickable from the web browser.

When I checked a website and tried to sign up for their newsletter, I found the button isn't clickable from the web browser.
Attached screenshots

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cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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You can check in the Inspector what element gets selected.

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window