Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Cannot login on Firefox

worldisc replied
worldisc

I accidentally entered the wrong age (5) when setting up my Firefox account using Firefox so now I cannot login on Firefox (only Chrome). I keep getting the message "Cannot create account. You must meet certain age requirements to create a Firefox account." Is there any way around this?

I accidentally entered the wrong age (5) when setting up my Firefox account using Firefox so now I cannot login on Firefox (only Chrome). I keep getting the message "Cannot create account. You must meet certain age requirements to create a Firefox account." Is there any way around this?

All Replies (1)

Disregard, I figured it out (solution: clear cache).