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Firefox error upon launch

Michael replied
Michael

As I launched Firefox (version 111.0, on Windows 10 64bit pro), a popup appeared:

firefox.exe - Point d'entrée introuvable Le point d'entrée de procédure ?WindowsBCryptInitialization@mozilla@@YA_NXZ est introuvable dans la bibliothèque de liens dynamiques C:\Program Files\Mozilla Firefox\xul.dll.

i.e., couldn't find the entry point of the above mentioned procedure in the dynamic links library.

When I closed the popup, another one popped up:

Couldn't load XPCOM.

Never happened to me before, what is happening?

As I launched Firefox (version 111.0, on Windows 10 64bit pro), a popup appeared: '''firefox.exe - Point d'entrée introuvable Le point d'entrée de procédure ?WindowsBCryptInitialization@mozilla@@YA_NXZ est introuvable dans la bibliothèque de liens dynamiques C:\Program Files\Mozilla Firefox\xul.dll.''' i.e., couldn't find the entry point of the above mentioned procedure in the dynamic links library. When I closed the popup, another one popped up: '''Couldn't load XPCOM.''' Never happened to me before, what is happening?
Attached screenshots

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PS: I relaunched Firefox, no error now, but the above worry me. Should it?