On playing online videos screen flashes, goes blank until site / video is closed
So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not black). If I guess where the "X" is to shut down the tab that has the video, I can end this. Often, like on youtube, I find the problem is some ad video that was playing. The rest of the site is ok. But not always.
One site I wrote down a few days where it happened: https://www.nbcsports.com/philadelphia/eagles/eagles-face-giants-2022-playoff-opener?cid=sm_npd_rsn_phi_fb_mn&fbclid=IwAR3rGUEa0W8fElrzCWANSIUpti9VKlbn0iHyvcFsviajYExo5tcRSyWBJXA
scroll down to video and everything blinks, becomes unuseable
It happens in lots of places, though. It is not per se a YouTube problem or just a problem at NBCSports. I shell out to MS Edge, and it seems to handle everything fine, so I'm assuming at this point it is a browser issue.
One last point: after this happen the screen display is degraded even after I manage to shut down the offending tab or video. It takes a Log off/log back in or reboot to fix everything. The degradation takes the form of making the screen look a bit like a pointilist painting, although that's an exaggeration.
FF 109.0.1 64 bit Windows 11 NVidia GeFORCE RTX 3060 running studio driver 526.98 (I have switched periodically from / to their gaming driver, which doesn't seem to matter)
Any help, appreciated.
Chosen solution
You can try to disable hardware acceleration in Firefox.
- Settings -> General -> Performance
remove checkmark: [ ] "Use recommended performance settings"
remove checkmark: [ ] "Use hardware acceleration when available" - https://support.mozilla.org/en-US/kb/performance-settings
Close and restart Firefox after modifying the setting to make changes effective.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
If it works in Troubleshoot Mode and in regular mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled, try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via one of these:
- "3-bar" menu button -> Exit (Power button)
- Windows: File -> Exit
- Mac: Firefox -> Quit Firefox
- Linux: File -> Quit
All Replies (5)
Clicked the link and no such issue happened for me. The ads or video plays just fine. Did you try in Private Mode Firefox browser as well to verify this wasn't Addon caused as well. And did you install Nvidia driver for the GPU and not from Windows O/S driver. Cause what your describing sounds more like video driver issue. I have GTX1060 and no issue loading the site.
Modified by Dropa
Thanks. In private mode, it worked fine for me too. Do I have to disable them one at a time?
Chosen Solution
You can try to disable hardware acceleration in Firefox.
- Settings -> General -> Performance
remove checkmark: [ ] "Use recommended performance settings"
remove checkmark: [ ] "Use hardware acceleration when available" - https://support.mozilla.org/en-US/kb/performance-settings
Close and restart Firefox after modifying the setting to make changes effective.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
If it works in Troubleshoot Mode and in regular mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled, try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via one of these:
- "3-bar" menu button -> Exit (Power button)
- Windows: File -> Exit
- Mac: Firefox -> Quit Firefox
- Linux: File -> Quit
cor-el said
You can try to disable hardware acceleration in Firefox.Close and restart Firefox after modifying the setting to make changes effective. I think that did it. At least on the link I provided, everything worked normally. I'll continue testing. Thanks!
- Settings -> General -> Performance
remove checkmark: [ ] "Use recommended performance settings"
remove checkmark: [ ] "Use hardware acceleration when available"- https://support.mozilla.org/en-US/kb/performance-settings
cor-el said
You can try to disable hardware acceleration in Firefox./blockquote One last thing, although this is solved. On my laptop, I use the same version of FF and it is also a Win11 laptop. But it's a lenovo Yoga 9 14i, (i7-1260P) with different drivers and video. I have no problem on the laptop leaving the performance box ticked in settings. All videos work fine. My desktop, where the problems occurred, is fairly recent too, but a Dell. So, I'm guessing this also involves some interplay with hardware and Firefox that can vary radically. Ps I inadvertently marked my quote of your comment as "solved" Can't figure out how to undo that and change to your post. Hope that doesn't interfere with your stats or whatever, if you care.
- Settings -> General -> Performance
remove checkmark: [ ] "Use recommended performance settings"
remove checkmark: [ ] "Use hardware acceleration when available"- https://support.mozilla.org/en-US/kb/performance-settings