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Getting back before the last update.

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

BillBal
BillBal
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Before last update I clicked 1x on a link sent to me and the site appeared. NOW I must click 12 times !!! How can I get back to the previous system ?

Before last update I clicked 1x on a link sent to me and the site appeared. NOW I must click 12 times !!! How can I get back to the previous system ?

All Replies (2)

Dropa
Dropa
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Since there is no URL provided no one reading is going to know what is happening or if that is site related that is doing that.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window