Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Compatibility and Security on our NEW UK User Owned Network

more options

As I log into my Firefox account, I receive login related e-mails but then experience system failures as I attempt to action the links in these e-mails (declaring incorrect security code!)! Clearly a web compatibility issue, details substantually beyond my knowledge! As a result, I am UNABLE to access substantual parts of Mozilla / Firefox website and therefore CANNOT report these in the most appropriate place!

I DO NOT know if the technical issues are related to North Yorkshire library systems, Leeds library systems or technicalities related to our NEW user owned communications at www.midcounties.coop / www.phonecoop.coop !

I therefore ask Mozilla UK to join our UK communications co-operative in order to give technical guidance on the security of our network and e-mailer (bringing it up to ideal standard) and to steer UK communications in the direction of an "Open to all, Free to use" profile, as I understand has already been done in some states of America, detail beyond my knowledge.

As I log into my Firefox account, I receive login related e-mails but then experience system failures as I attempt to action the links in these e-mails (declaring incorrect security code!)! Clearly a web compatibility issue, details substantually beyond my knowledge! As a result, I am UNABLE to access substantual parts of Mozilla / Firefox website and therefore CANNOT report these in the most appropriate place! I DO NOT know if the technical issues are related to North Yorkshire library systems, Leeds library systems or technicalities related to our NEW user owned communications at www.midcounties.coop / www.phonecoop.coop ! I therefore ask Mozilla UK to join our UK communications co-operative in order to give technical guidance on the security of our network and e-mailer (bringing it up to ideal standard) and to steer UK communications in the direction of an "Open to all, Free to use" profile, as I understand has already been done in some states of America, detail beyond my knowledge.

All Replies (5)

more options

Firefox browser doesn't send out notification nor do I recall firefox accounts doing this unless your chaning the login password reset. I think it's coming from the website that is doing this.

more options

I don't know whether it's possible, but if you could copy/paste the error messages into a reply in this thread, it would be helpful in determining next steps for sorting out the problem.

more options

Can you attach a screenshot?

more options

Screenshots and similar are beyond my technical knowledge and I FAIL to understand what the systems are / are not doing. For reasons I do not know, Firefox is now Consistantly Failing to load www.phonecoop.coop website while other browsers are loading it no problem!

Knowing that www.phonecoop.coop has only been operational since January 2012, This situation suggests to me that www.phonecoop.coop may have security or web compatibility issues as a lot of systems have yet to recognise it to be our NEW User Owned Network within UK.

I question if this may be because Firefox Firewall may be looking at it as a suspicious website?

more options

The first step is to get a better understanding of what Firefox is showing you. If you cannot grab a screenshot, can you copy/paste from the page into a reply here?

If you see an error code similar to SEC_ERROR_SOMETHING you can look it up in this article: Troubleshoot security error codes on secure websites.