Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Favourite sites have diasappeared from homepage.

  • 2 replies
  • 0 have this problem
  • 6 views
  • Last reply by pmartin17

pmartin17
pmartin17
more options

I returned from holiday yesterday and could not access any of the favourite sites on my homepage. Only the outline of each tile is present on screen, but the rest of the tiles are empty and nothing happens when you click them. I have checked the settings and can change the number of rows of blank tiles shown, but not add any content. What could have happened? I was not there to make any changes to my system.

I returned from holiday yesterday and could not access any of the favourite sites on my homepage. Only the outline of each tile is present on screen, but the rest of the tiles are empty and nothing happens when you click them. I have checked the settings and can change the number of rows of blank tiles shown, but not add any content. What could have happened? I was not there to make any changes to my system.
Attached screenshots

Chosen solution

Thanks Terry, but as far as I know all my homepage settings are and always were correct. I was out yesterday, but when I logged on this morning all the icons were back and working normally. I'd tried restarting on Saturday, but this made no difference. So no idea what caused it or why it resolved itself, but everything's working now!

Read this answer in context 👍 0

All Replies (2)

Terry
Terry
more options

These support articles may help.

https://support.mozilla.org/en-US/kb/how-to-set-the-home-page https://support.mozilla.org/en-US/kb/customize-your-new-tab-page

pmartin17
pmartin17 Question owner
more options

Chosen Solution

Thanks Terry, but as far as I know all my homepage settings are and always were correct. I was out yesterday, but when I logged on this morning all the icons were back and working normally. I'd tried restarting on Saturday, but this made no difference. So no idea what caused it or why it resolved itself, but everything's working now!