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New laptop and lost bookmarks/settings

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  • Last reply by trialman2

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Hi All,

I got my new laptop today and lost all of my bookmarks/setting/logins which were saved in Firefox Sync. Literally after logging in the new Firefox I installed nothing got restored. Is there a way to restore all this information in Firefox Sync? I desperately need them as it's related to my work. Thanks for any help Folks!

Hi All, I got my new laptop today and lost all of my bookmarks/setting/logins which were saved in Firefox Sync. Literally after logging in the new Firefox I installed nothing got restored. Is there a way to restore all this information in Firefox Sync? I desperately need them as it's related to my work. Thanks for any help Folks!

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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HI Paul,

Thank you so much for your help, looks like I just got lost in translation :) When I was giving away my old laptop I signed out and then removed all bookmarks and logins . Is there a chance that FF keeps these somewhere backed up? Or do they just all get wiped out completely?

Thank you once more,

Piotr