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Unable to access TalkTalk webmail using Firefox.

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Hi, I'll try to keep this as short as possible. I cannot access my mail using the Firefox browser. I have tried the TalkTalk Mail website without success as it has "timed out." I can access my TalkTalk account but when I click the "Mail" button, after about 30 seconds I get a message saying that it has also "timed out." I also use Thunderbird and although I can receive Emails, I cannot send them. After sending, I receive a message that a password is required and when I enter it another message comes in stating that that they "could not authenticate to outgoing server, check password" etc which I have done. I can send and receive Emails on my iphone and Fire tablet. I can access my mail on the two aforementioned sites using the Windows Edge browser. I contacted TalkTalk and after two hours it was decided that the Firefox browser was at fault. I have used Firefox and Thunderbird for too many years to remember and it has always served me well. I would be extremely grateful if there is someone who may have had the same problem and would be able to assist. Kind regards, John

Hi, I'll try to keep this as short as possible. I cannot access my mail using the Firefox browser. I have tried the TalkTalk Mail website without success as it has "timed out." I can access my TalkTalk account but when I click the "Mail" button, after about 30 seconds I get a message saying that it has also "timed out." I also use Thunderbird and although I can receive Emails, I cannot send them. After sending, I receive a message that a password is required and when I enter it another message comes in stating that that they "could not authenticate to outgoing server, check password" etc which I have done. I can send and receive Emails on my iphone and Fire tablet. I can access my mail on the two aforementioned sites using the Windows Edge browser. I contacted TalkTalk and after two hours it was decided that the Firefox browser was at fault. I have used Firefox and Thunderbird for too many years to remember and it has always served me well. I would be extremely grateful if there is someone who may have had the same problem and would be able to assist. Kind regards, John

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