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Could not recover logins, keep overwrite when auto sync

  • 3 replies
  • 0 have this problem
  • 12 views
  • Last reply by LHien

LHien
LHien
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Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully. But, right after that my profile was synced from the cloud to my machine then whole logins were clear. So how can I overwrite my profile in the cloud so I can totally recovery my old logins? Kindly help to give my some advice. Thanks!

All Replies (3)

LHien
LHien Question owner
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Hi Dropa,

Thanks for your information!

As I mentioned before, I already got old login files from original computer.

But everytime I try to recover all logins information, right after copying those files to profile's directory It automatically sync with previous state which was removed all logins.

So how I can avoid this situation?

Thanks!

Modified by LHien

cor-el
cor-el
  • Moderator
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You can reset the password of the Firefox Sync account to clear all data stored on the Sync server.

LHien
LHien Question owner
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Hi all,

Finally, now I can recover my old logins data and able to sync with any new devices.

I took a shot as suggestions of Dropa, It was successfully.

The problem is resolved.

Thanks!