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104.0 graphics driver & PC crash regression

  • 4 replies
  • 1 has this problem
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  • Last reply by Markus

Markus
Markus
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Hi there,

Since v. 104.0, I am getting graphics driver hangs, graphical glitches in the Firefox window, 'blank' videos where there should be videos & gifs playing and even PC hangs (mouse keeps moving, I still hear sound, but the video freezes completely, including OS). This is happening on TWO separate systems, one with a R9 270X, and the other with an old Intel GMA X4500MHD.

I can play GPU-intensive games perfectly fine, and Firefox was fine even with HWA enabled on both systems up to version 103.0.2.

Whatever was changed in the graphics / WebRender stack for v. 104.0, it is UNSTABLE.

Hi there, Since v. 104.0, I am getting graphics driver hangs, graphical glitches in the Firefox window, 'blank' videos where there should be videos & gifs playing and even PC hangs (mouse keeps moving, I still hear sound, but the video freezes completely, including OS). This is happening on TWO separate systems, one with a R9 270X, and the other with an old Intel GMA X4500MHD. I can play GPU-intensive games perfectly fine, and Firefox was fine even with HWA enabled on both systems up to version 103.0.2. Whatever was changed in the graphics / WebRender stack for v. 104.0, it is UNSTABLE.

All Replies (4)

Markus
Markus Question owner
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(This happens most of the time when I run video in one tab and then open another tab to do something also taxing GPU)

Markus
Markus Question owner
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It looks like the new graphics settings introduced in 104.0

media.wmf.zero-copy-nv12-textures = true gfx.direct3d11.reuse-decoder-device = true

were responsible for my driver crashing. Please consider NOT making these the default. They're not safe.

jbguit
jbguit
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I too have had issues on 2 laptops with 104.0 release and Windows 7 64bit OS. Certain web pages with popups like search features cause the screen to go black for a second or two, then reload with a Windows error popup that states "Graphic accelerator driver for Windows 8 has stopped working then reset". I don't have Windows 8 so this is quite confusing. I tried updating the driver, which Windows found to be the current one. This didn't help so I tried rolling back the driver. This didn't help either. Windows Restore didn't take so I seem to be stuck with this problem. On my server I have not allowed the 104.0 release to install and don't have the issue.

Would really like to find a fix for this!

Markus
Markus Question owner
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You can install v. 103.0.2 over v. 0.104 by using a full installer, for example from here: https://ftp.mozilla.org/pub/firefox/releases/103.0.2/

You have to use the --allow-downgrade command line option when starting Firefox for the first time afterwards, or the profile can't be downgraded. You have to set updates to "manual" or FF will auto-update afterwards.

That is, if the two config changes don't work for you. They did for me.