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I am trying to access the GIS site on our county's home page; all functions work but the GIS
I am trying to access the GIS function at https://www.mitchellcounty.org/departments/mapping-land-records/
I can access every other function on the site but the GIS. I have successfully used my current setup in the past with no problems. I have a desktop computer with Windows 10 and Firefox [both updated]. I have a subscription to PC Matic monitoring my set up and all software is certified as up to date; same with BelArc monitoring after each Windows update. My ISP is a local high speed cable company and I have had no problems with them
I contacted someone in my county with the same set up as I and he is having no problem with accessing the GIS.
Although I am not a techie I am an experienced online searcher [genealogy] and access all varieties of sites and haven't a problem with access on any. Any help is greatly appreciated; I need to access the GIS to provide some info to our POA.
The county person in charge of the GIS said I should change my browser; I have used Firefox exclusively forever; I hate to download software only to discover that the problem still is there.
All Replies (4)
Strange, it works for me. Can you attach a screenshot with your issue?
I have tried going in through the main menu https://www.mitchellcounty.org/ and it does not work -- clicking on the location [see screen shot] results in - nothing; I have tried every place on the "tap or click here" box - nothing.
I have a Kindle Fire HD [latest version] and tried accessing through there --using whatever browser the kindle has -- I do not use it for "real searching" and got the same result as the desktop -- I can access all parts of the web site but the GIS.
I have changed my ISP from DSL to the local cable [25mbs] and I am not sure I have accessed the GIS since this change but I don't know how this could be related. That said, I am sure you can tell how un-techie I am.
Thanks so much!
Did the screen shot make it ?
What Addons or A/V are you using? And did you try this in Private mode windows to see if anything else is different.