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Tech Issue

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a specific site?

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a specific site?

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Cookies - Information that websites store on your computer

https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

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Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings

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