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6/1/2022 update broke firefox

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This morning, firefox updated when I opened it. Now, since the latest update, when I click on a link in an email, firefox, my default browser- opens, but does not navigate to the page- it just sits there, empty and lifeless.

   I close firefox, and when I open the browser from the start menu, it says it is still running, and I have to choose the option to close the old browser before it will open.
  I have disabled add-ons, tried disabling hardware acceleration, even resetting FireFox, and none of it helps.
   This problem did not exist at all yesterday.
This morning, firefox updated when I opened it. Now, since the latest update, when I click on a link in an email, firefox, my default browser- opens, but does not navigate to the page- it just sits there, empty and lifeless. I close firefox, and when I open the browser from the start menu, it says it is still running, and I have to choose the option to close the old browser before it will open. I have disabled add-ons, tried disabling hardware acceleration, even resetting FireFox, and none of it helps. This problem did not exist at all yesterday.