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Google pages stop working after a few minutes on updated Firefox

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  • 2 have this problem
  • 9 views
  • Last reply by blumlevine

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No matter what I do in terms of refreshing Firefox, starting it in Safe mode, or changing performance settings, Google-related web sites such as mail.google.com and the Google search engine stop working after a few minutes. If I exit Firefox and restart it then Google will work for a little while again. All the solutions I have found on here don't work to solve this issue. It seems to have started with a recent update to Firefox (maybe 100.0.2?)

No matter what I do in terms of refreshing Firefox, starting it in Safe mode, or changing performance settings, Google-related web sites such as mail.google.com and the Google search engine stop working after a few minutes. If I exit Firefox and restart it then Google will work for a little while again. All the solutions I have found on here don't work to solve this issue. It seems to have started with a recent update to Firefox (maybe 100.0.2?)

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This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

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Thanks for the quick replies. I tried uninstalling and reinstalling, that seemed to work for a while but now the Google search function, at least, doesn't work. I may try the Zero Round Trip Time Resumption approach, but that isn't workable for me in the long run, because my Google mail has two-step security and I hear it means you have to sign in from scratch every time you open the program.