Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Unable to send emails from Thunderbird

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by SuMo Bot

SuMo Bot
SuMo Bot
more options

Whenever I try to send an email from Thunderbird on one of my Force9 (PlusNet) accounts, I get an error message like this (1st image).

Retry gives an endless cycle of the same message. Enter New Password gives an opportunity to enter a new password, resulting in the same error message. Cancel gives the 2nd image.

ISP Plusnet Broadband provider Virgin Operating System Windows 11 Thunderbird version 91.9.1

Please help!

Thanks

Andrew

Whenever I try to send an email from Thunderbird on one of my Force9 (PlusNet) accounts, I get an error message like this (1st image). Retry gives an endless cycle of the same message. Enter New Password gives an opportunity to enter a new password, resulting in the same error message. Cancel gives the 2nd image. ISP Plusnet Broadband provider Virgin Operating System Windows 11 Thunderbird version 91.9.1 Please help! Thanks Andrew

All Replies (3)

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
more options

Andrew, How did you resolve your problem? Or Do you still encounter problems??

SuMo Bot
SuMo Bot Question owner
more options

Hi Wayne

I have not been able to resolve the problem. My only workaround is to use webmail.

Thanks

Andrew

SuMo Bot
SuMo Bot Question owner
more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.