Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos will play the audio content but no video in both Facebook and Youtube

  • 1 reply
  • 2 have this problem
  • 24 views
  • Last reply by cor-el

more options

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playing time bar at the bottom of the video I can see stills of what would be that part of the video but no video as it plays. Same thing happens in You tube.

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playing time bar at the bottom of the video I can see stills of what would be that part of the video but no video as it plays. Same thing happens in You tube.

All Replies (1)

more options