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Office365 emails suddenly can't send emails, but receive just fine
I don't know why. But all of a sudden, the emails I have through GoDaddy (which is Office365) stopped working. The settings haven't changed, and they're congruent with what the sync settings are when I open the email account in Outlook online.
When I try to send an email I get the message:
"Login to server smtp.office365.com with username firstname.lastname@example.org failed."
It asks to retry or enter a new password. But the password is correct, and this message keeps coming back.
When I hit cancel, I get this message:
"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."
I'm at my wits' end. This has all worked just fine for literally years. I don't know what the problem is.
All Replies (1)
Have you checked with godaddy if SMTP mail sending is enabled? Microsoft have begun disabling it as a marketing ploy (I assume to sell outlook) and I would be expecting godaddy to be complicit with they sales approach.
If it is disabled you will need the owl addon to send mail.