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docx, xlsx, pptx attachments will not open

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  • 2 have this problem
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  • Last reply by lwyoder

Email attachments with docx, xlsx, or pptx extensions will not open. If I right-click and choose OPEN it acts the same as clicking SAVE AS. All other attachments open normally. I am using version 99.0b2 (32-bit)

Email attachments with docx, xlsx, or pptx extensions will not open. If I right-click and choose OPEN it acts the same as clicking SAVE AS. All other attachments open normally. I am using version 99.0b2 (32-bit)

Chosen solution

I answered my own question. Go to Settings>General>Files & Attachments. In the box go down to Microsoft Office Excel Worksheet and choose Use Microsoft Excel. Go down to Microsoft Office PowerPoint and choose Use Microsoft Office PowerPoint. Go down to Microsoft Office Word and choose Use Microsoft Office Word.

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Chosen Solution

I answered my own question. Go to Settings>General>Files & Attachments. In the box go down to Microsoft Office Excel Worksheet and choose Use Microsoft Excel. Go down to Microsoft Office PowerPoint and choose Use Microsoft Office PowerPoint. Go down to Microsoft Office Word and choose Use Microsoft Office Word.