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browser support

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  • 1 has this problem
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  • Last reply by jeffgoertz

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I tried going online this morning and was met with an update screen. When I tried to go to any site I was met with a blue dot going back and forth and no other response. It didn't matter which site I tried, it wouldn't connect with any of them. Thinking it might be a problem with my isp, I tried through Edge and was able to connect with the sites. I did try reloading Foxfire and restarting my computer, bur neither seemed to have any effect. And yet I'm able to connect to Mozilla, go figure.

I tried going online this morning and was met with an update screen. When I tried to go to any site I was met with a blue dot going back and forth and no other response. It didn't matter which site I tried, it wouldn't connect with any of them. Thinking it might be a problem with my isp, I tried through Edge and was able to connect with the sites. I did try reloading Foxfire and restarting my computer, bur neither seemed to have any effect. And yet I'm able to connect to Mozilla, go figure.

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I'm not sure a screenshot would help. The Firefox browser screen comes up as normal with all of the headers and menus. But when I click on a bookmark or type in an address, it just sits there and "thinks", with the blue dot just going back and forth. This occurs with every site I try to access. I even left it sitting there for an hour and there was nothing, just the blue dot going back and forth. And everything worked fine yesterday, before the automatic update.