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Blank pages

  • 9 replies
  • 3 have this problem
  • 79 views
  • Last reply by cor-el

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I have blank pages on websites I usually visit. This started after about 4 updates and I switched to chrome. The sites are there, but Firefox won't show them.

I have blank pages on websites I usually visit. This started after about 4 updates and I switched to chrome. The sites are there, but Firefox won't show them.

All Replies (9)

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If you use Webroot security software then look at this thread for possible workarounds for now like to run Firefox in Windows 8 compatibility mode or Firefox 98 Developer Edition.

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Thanks for your answer, but I don't know if I should download "Firefox 98 Developer Edition." And I don't know how to run compatibility mode.

Firefox IS loading some pages, but apparently randomly NOT loading others. Not sure if that helps you solve this.

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Steps to replicate the issue with the sites.

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What steps do you mean? I do a search, click on the hit, and the page is blank. I do the same thing on Chrome, and the webpage is there.

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Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations

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Dear James,

Thanks for your comment. How do I know if I have WebRoot SecurtyAnywhere antivirus? I have never installed. And today after updating Firefox the situation is even worse than it was yesterday! I can't load this page at all. http://www.frankreport.com. I could upload today before the update and I can load it on Chrome after the update so I know it's still there. Is there anyway I can just back up to about 5 Firefox updates back?

Sincerely, Elizabeth

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I updated FF and now my bank (Capital One) just yields blank pages once I log in. Nothing displays. I tried troubleshooting mode to no avail. It happens with other legit web pages too. How do I fix this? They display fine in Edge.

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Hi WSC3

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed add-ons.