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newspaper e-edition freezes

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  • 1 has this problem
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  • Last reply by FredMcD

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Recently my digital newspaper freezes after reading the paper for a while. If I use a different browser it does not freeze. I have 2 digital subscriptions and it happens on both subscriptions. The app starts and works fine for a while but then it starts freezing until it stops responding entirely. Eventually I have to restart the app.

Recently my digital newspaper freezes after reading the paper for a while. If I use a different browser it does not freeze. I have 2 digital subscriptions and it happens on both subscriptions. The app starts and works fine for a while but then it starts freezing until it stops responding entirely. Eventually I have to restart the app.

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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