Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Search feature blocked

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by cor-el

SuMo Bot
SuMo Bot

When I try to do a search, regardless of what I type into the search, I get taken to:

moz-extension://91088c45-5f86-4c45-9bb7-6413ad25fe17/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY149_F163_202167_081020%26p%3D

I cannot figure out how to get past it. I am able to access my bookmarks, just not able to do new searches.

When I try to do a search, regardless of what I type into the search, I get taken to: moz-extension://91088c45-5f86-4c45-9bb7-6413ad25fe17/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY149_F163_202167_081020%26p%3D I cannot figure out how to get past it. I am able to access my bookmarks, just not able to do new searches.

Chosen solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Yahoo “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD

Chosen Solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Yahoo “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

cor-el
cor-el
  • Moderator

Note that moz-extension:// are used by extensions. See the about:debugging page for an overview of the UUID of each enabled extension.

  • you can open "about:" pages via the location/address bar
    the "about:" protocol is used to access special pages
SuMo Bot
SuMo Bot Question owner

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.