Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

TDS emails not downloading to Thunderbird

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by dotmarty

dotmarty
dotmarty

My email is a tds account. I am able to send emails through Thunderbird, but I cannot receive emails from tds.net. I have checked/updated my server settings, which read mail.tds.net, port 993, STARTTLS, normal password. (per tds instructions) I have restarted Thunderbird and my computer. I can logon to tds.net (via Firefox) to see my emails; and I can use my iPad to see my tds emails. Thunderbird is not working correctly. This is a recent problem - starting in the last week or so.

My email is a tds account. I am able to send emails through Thunderbird, but I cannot receive emails from tds.net. I have checked/updated my server settings, which read mail.tds.net, port 993, STARTTLS, normal password. (per tds instructions) I have restarted Thunderbird and my computer. I can logon to tds.net (via Firefox) to see my emails; and I can use my iPad to see my tds emails. Thunderbird is not working correctly. This is a recent problem - starting in the last week or so.
Attached screenshots

Chosen solution

I have solved this issue by deleting the account from Thunderbird and re-adding it.

Read this answer in context 👍 0

All Replies (3)

dotmarty
dotmarty Question owner

Other symptoms of this Thunderbird issue (1) will not save sent message to my sent folder (2) will not save draft messages to my draft folder

sfhowes
sfhowes
  • Top 25 Contributor

The instructions say to set the incoming security to SSL/TLS, not STARTTLS. Their wording is a bit misleading: the authentication method is 'normal password', and the connection security is SSL/TLS for the incoming and STARTTLS for the outgoing. You might also have to use the full address for the User Name, instead of just the part before @.

dotmarty
dotmarty Question owner

Chosen Solution

I have solved this issue by deleting the account from Thunderbird and re-adding it.