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menu bar is missing on send page

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  • Last reply by david

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My wife and I have separate computers. Mine is working fine. When she goes to create a new email there are no menu bars at the top of page for sending or any other options. Everything worked fine until earlier this week. Please help. We have had Thunderbird for several years with no problems. Thank you. Gary Johnson gajohnson@tds.net my computer pielady@tds.net wife computer (can't send emails)

My wife and I have separate computers. Mine is working fine. When she goes to create a new email there are no menu bars at the top of page for sending or any other options. Everything worked fine until earlier this week. Please help. We have had Thunderbird for several years with no problems. Thank you. Gary Johnson gajohnson@tds.net my computer pielady@tds.net wife computer (can't send emails)

Chosen solution

- click 'write' - in compose window, press the alt key. The menu bar should appear. - click view>toolbars and tick both menu bar and composition toolbar

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- click 'write' - in composition window, click view>toolbars>composition tool bar

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Maybe I explained it wrong. When my wife clicks on write a new page comes up to write your new email. There is no:

file edit view insert format option tools help send encrypt spelling save

above her email heading ( I have these on my computer)

from to subject

She is able to write the email but no option to send it.

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Chosen Solution

- click 'write' - in compose window, press the alt key. The menu bar should appear. - click view>toolbars and tick both menu bar and composition toolbar

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This worked. I want to thank you very much. My wife thanks you very much. We don't know what happened to cause this problem but you described the fix to a T. Thank you again. Gary Johnson (Betty also).

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Happy wife, happy life. :)