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Browser Bar and Tabs are obscured by a whiteblank across whole screen.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

julieelise1966
julieelise1966
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Browser Bar and Tabs are obscured by a white blank across whole screen. I can't access the menu to see if my version is most current though I'm sure I have it set up automatically update.

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Chosen solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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FredMcD
FredMcD
  • Top 10 Contributor
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Chosen Solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Helpful?

cor-el
cor-el
  • Top 10 Contributor
  • Moderator
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Are you possibly using code in userChrome.css to style the Firefox user interface ?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

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