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I cannot send emails.

  • 55 replies
  • 1 has this problem
  • 12 views
  • Last reply by Stans

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Please contact me and help me fix this.

Please contact me and help me fix this.

Chosen solution

Let's see if manually saving to the Sent folder works. In your Inbox, select any random message, right-click on it, select Copy To > affected account > Sent. What is the outcome?

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All Replies (15)

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Hello again. I don't know how to get to my password. Last night it worked, and now I don't know how to get to it. The other two accounts work.

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I posted a reply and it didn't reach you. I don't know how to get to my password. Last night the password worked for all three accounts.

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I've tried twice, but now I can't respond to you on any of the accounts.

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ppmaslow said

I've tried twice, but now I can't respond to you on any of the accounts.

Like I said before, you cannot reply directly to the emails sent by this forum. You can only reply via this website. Right above the reply box on this website, there are page numbers. Use them to go through previous replies.

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So far, I've been able to reply to your posts. I'll see if this works.

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Hi Stans, the account that doesn't work is the one where the sent folder wouldn't work. I now can't send. The other two accounts seem to be working. Thank you for being there.

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Here's my previous reply for managing Thunderbird's password vault https://support.mozilla.org/en-US/questions/1355813?#answer-1454866

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Thank you. I did go to the password vault and deleted two old passwords. Now the only password that should be there is the one affirmed today. I can send and the sent folders on two of the accounts work. The same one that didn't automatically send still doesn't automatically send. Again, thank your for your skill, patience, and tutoring.

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I meant that the sent folder on the one I was referring to doesn't register sent mail. Again, things are working and I'm grateful.

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Stans said

I've found something. Open Account Settings > Copies & Folders just like before. Select the option labelled Other, then in the field right next to it, point it to the account's Sent folder.

Now try as I suggested in the above quoted reply.

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Thank you. I tried this, but it still doesn't automatically register in my sent folder on that one account. Maybe a little time to see if it will work?

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ppmaslow said

Thank you. I tried this, but it still doesn't automatically register in my sent folder on that one account. Maybe a little time to see if it will work?

Is it sending those messages though?

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Yes, that account is sending messages. I'm grateful for that and can live with the sent folder not registering them. It would be great to solve that, but as you know, now I can send, receive and in two folders the sent messages are registered. I have an errand to do. Thank you so much, Stans. You have been an amazing help. I'll contact you when I return. Pat

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Hi Stans, I've had success since your help a month ago, but yesterday and today, I couldn't see any photos on Facebook, and now my server shuts down and I can't receive any emails. Can you help me again? It's Pat at Runbox.com.

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ppmaslow said

Hi Stans, I've had success since your help a month ago, but yesterday and today, I couldn't see any photos on Facebook, and now my server shuts down and I can't receive any emails. Can you help me again?

Sounds like internet connectivity problems on your end since you're having issues with Facebook too. Since this is a Thunderbird support forum, I can only assist you with problems specific to Thunderbird. You'll need to seek help from elsewhere for non-Thunderbird issues. For instance, to troubleshoot your internet access, several sources of things you can try are available here https://www.google.com/search?q=troubleshoot+internet+access

The Windows 7 Help Forums available here https://www.sevenforums.com/ is a good place to find help for your Windows 7 system. I hope you are fully aware of the disadvantages and risks of running an operating system that has security holes that are no longer being patched.

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