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Cannot Start Download By Single Click Anymore

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  • 1 has this problem
  • 24 views
  • Last reply by Black Cat

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Hi,

It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog.

I hope to have any suggestion to fix this issue. Thanks in advance for any support.

Hi, It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog. I hope to have any suggestion to fix this issue. Thanks in advance for any support.
Attached screenshots

Chosen solution

Hi,

I just solve this issue by from previous question: https://support.mozilla.org/de/questions/1259376

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Chosen Solution

Hi,

I just solve this issue by from previous question: https://support.mozilla.org/de/questions/1259376