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Download dialog box freezing - can't download anything.

Firefox Probleemoplossing
cor-el replied 3 jaar geleden
VincentBrick
VincentBrick

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save" is grayed out, I can't select any other folders, nothing.

MacOS Monterrey.

How is this fixed? Uninstall Firefox and reinstall>

Thanks.

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save" is grayed out, I can't select any other folders, nothing. MacOS Monterrey. How is this fixed? Uninstall Firefox and reinstall> Thanks.

Bewerkt door VincentBrick op

Alle antwoorden (2)

VincentBrick
VincentBrick Vraageigenaar

It won't let me edit my post, so to add more detail, I can only close the download dialog box by pressing ESC, the Cancel button does not respond. The only thing on the entire dialog box that seems to respond is the format drop-down.

The problem is apparently intermittent, randomly it will work, but it freezes FAR more than it works.

Thank you.

cor-el
cor-el
  • Moderator

Gekozen oplossing

You can find "Edit this question" under the "Question Tools" menu in the sidebar. For a reply, "Edit this post" is in the three-dot menu next to a reply.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window