Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Text on sites becomes becomes garbled up

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Good Day, The text on the screen becomes garbled up many times in a day. Whereas other Applications programs e.g. Outlook, PDF Reader, MS teams etc. have no issues with the display. In addition, Firefox has started crashing number of times in a day.

All Replies (2)

more options

gravish79 said

Good Day, The text on the screen becomes garbled up many times in a day.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!


[v56+] Type about:preferences#general<enter> in the address bar. Under fonts and colors, press the Advanced button. Scroll to the bottom, turn on Allow Web Sites To Choose Their Own.

Make sure you haven't enabled a High Contrast theme in the OS settings.

  • We have seen reports that this can be caused by a problem with fonts like Roboto or Helvetica that

you have installed locally and that might be corrupted or are missing some variants. Also, make sure you allow pages to choose their own fonts and that you do not block remote (downloadable) fonts.

  • If you use uBlock Origin make sure not to "block remote fonts".

Helpful?

more options

gravish79 said

Firefox has started crashing number of times in a day.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.