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scrolling is not working on some sites.

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

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on some pages, etsy for example, the page loads but I can't scroll down the page. When I cut and paste the link into chrome, it works perfectly so I know it's not my mouse or keyboard. This is something that has happened over the last few weeks.

I've cleared all cookies, cache, reinstalled firefox, all the usualy things but to no avail.

please can anyone provide a real solution?

this is an example of a page that won't scroll:

https://www.etsy.com/ie/listing/655397682/pentagram-crow-skull-choker-necklace

Chosen solution

I turned off hardware accel and it worked. I turned it back on and it workes again.

Many thanks for your help. Much appreciated

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All Replies (3)

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I had no problem on that page.

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Helpful?

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Chosen Solution

I turned off hardware accel and it worked. I turned it back on and it workes again.

Many thanks for your help. Much appreciated

Helpful?

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Glad to help. Safe Surfing.

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